Airtable vs Smartsheet vs Knack (Comparison Guide)

Airtable is a cloud-based collaboration and project management platform that combines the simplicity of a spreadsheet with the functionality of a database, founded in 2012 by Howie Liu, Andrew Ofstad, and Emmett Nicholas, to help teams organize and manage data in a more flexible and visual way.

Smartsheet is a cloud-based work management and automation platform designed to help teams plan, track, and manage projects efficiently, founded in 2005 by Brent Frei, Eric Browne, Maria Colacurcio, and John Creason to provide a more dynamic alternative to traditional spreadsheets.

We’re going to compare Airtable, Smartsheet, and Knack to break down which software solution you may want to purchase based on your unique set of needs.

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Key Takeaways

• Airtable boasts an average rating of 4.6 stars from G2 and Capterra, while Smartsheet averages 4.5 stars from G2 and Capterra, only slightly lower in terms of their customer reviews. Knack, on the other hand, averages 4.6 stars from G2 and Capterra combined.
• The biggest difference between Airtable and Smartsheet is that Airtable emphasizes flexibility and customization for building dynamic, visually-driven workflows, while Smartsheet focuses on structured project management with robust automation and reporting tools for large-scale, collaborative tasks.
• Knack differentiates itself from Airtable and Smartsheet by offering a no-code platform focused on creating highly customizable, data-driven web applications and portals. In contrast, Airtable emphasizes visual workflows and flexibility, and Smartsheet specializes in structured project management with robust automation and reporting tools.

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Comparison Overview: Airtable vs. Smartsheet vs. Knack

Click here to check out a comparison table comparing Airtable vs. Smartsheet vs. Knack:

Software	Key Features	Pros	Cons	Pricing	Average Review Rating
Smartsheet
Ideal for Project managers and teams tackling complex projects	Flexible Project Views Offers multiple views, including Gantt charts, grid, calendar, and card views, to track timelines, dependencies, and project progress effectively	Versatile Project Views: Users appreciate the variety of views, such as Gantt charts and grids, which enhance visibility and project tracking.	Limited Proofing and Image Features: Users cannot upload proofs for client approval or showcase images for selection in forms.	From $7/user/month	4.5 stars
	Automation and WorkflowsStreamlines repetitive tasks with automated reminders, updates, and workflows to improve productivity.	Automation Features: Automations for reminders, updates, and workflows save time and reduce repetitive tasks.	High Cost of Premium Features: Access to advanced templates and features often requires expensive premium licenses.
	Collaboration Tools: Enables real-time updates, task delegation, attachment sharing, and discussions, making it easy for teams to collaborate	Ease of Use: Smartsheet is user-friendly, requiring minimal training for basic functionality, with additional resources like Smartsheet University for advanced learning	Suboptimal Search Functionality: The search feature lacks precision, making it difficult to navigate directly to specific rows or results.
	Customizable Dashboards and Templates: Provides templates and dashboards tailored for diverse needs, with options for customization to suit specific projects.	Collaboration and Accessibility: Real-time updates, attachment sharing, and mobile app support make collaboration seamless, even for hybrid teams.	Integration Challenges: Limited integration with other commonly used platforms leads to manual data transfers.
	Reporting and Data Management: Features robust reporting tools and the ability to track, manage, and share data across teams and stakeholders.	Customizable Templates and Dashboards: Flexible templates and dashboards allow users to tailor Smartsheet to their specific needs, boosting productivity.	Dashboard and Linking Limitations:Dashboards lack flexibility, and linking between sheets is time-consuming, requiring cell-by-cell connections.
	Accessibility and Integration: Accessible via a mobile app and integrates with popular tools, enhancing usability for hybrid and remote teams.
Airtable
Teams needing a flexible and visual tool for managing work	No-Code Platform: Combines the simplicity of spreadsheets with database power, enabling non-technical users to build workflows and applications.	Ease of Use: User-friendly interface with a drag-and-drop design, ideal for beginners and non-programmers.	Limited Advanced Reporting: Reporting and visualization options, such as charts and pivot tables, are basic compared to other tools.	Free plan, paid from $10/user/month	4.6 stars
	Customization and Flexibility: Tailors workflows with views like Kanban, calendar, gallery, and grid, along with robust automations for task management and reminders.	Versatility: Adapts to various needs, from managing content calendars to building client portals and automating workflows.	Pricing Structure: Costs can escalate quickly for teams needing premium features or additional user access.
	AI and Integration: Features AI-powered tools and integrations with platforms like Zapier, Stripe, and Shopify to enhance productivity and streamline operations. Collaboration Tools: Real-time collaboration with team members, including sharing updates and tagging, promotes teamwork and efficiency.	Community and Resources: Offers templates, an active user community, and robust online support for customization and troubleshooting.	Learning Curve for Complex Features: Advanced automations, integrations, and customizations may require significant trial and error.
	Multi-Industry Use Cases: Widely adopted for project management, content planning, CRM, and data visualization across diverse industries	Relational Database Features: Links related records intuitively, making it more powerful than traditional spreadsheets.	Offline Limitations: Lacks robust offline functionality, which can hinder users in remote or internet-limited areas.
		Quick Setup: Allows rapid deployment and modification without needing specialized training or coding skills.	Scalability Challenges: Not ideal for organizations requiring extensive user access or advanced administrative capabilities, as costs become prohibitive
Knack
Building custom applications without coding	No-Code Application Building: Enables users to create custom web apps and portals with a drag-and-drop interface, without the need for coding expertise	Highly Customizable: Tailors apps to specific business needs with flexibility in design and functionality.	Learning Curve for Advanced Features: Some users find complex workflows and conditional logic challenging without trial and error.	From $39/month	4.6 stars
	Data Management: Converts spreadsheets into online databases and offers tools like forms, search, and tables to interact with the data.	Intuitive Interface: Simple enough for non-programmers yet powerful for complex tasks, supported by templates and a helpful community.	Limited Visualizations: Charting and reporting options are basic compared to other platforms.
	Integration and Automation: Supports RESTful API, webhooks, and external integrations with platforms like Make to automate workflows	Diverse Use Cases: Adaptable for various industries, including logistics, real estate, education, and more.	Design Customization: Live app layouts and UI could benefit from more robust customization options.
	Customizable User Access: Allows precise control over user roles and data visibility, supporting diverse use cases like CRM, project management, and customer portals.	Scalability: Supports large user bases without charging per user, making it cost-effective for enterprises with infrequent users	Performance Issues: Occasional slow loading or lag, requiring cache clearing to improve speed.
		Responsive Support: Offers strong customer service and an engaged network of power users for assistance.	Offline Access: Lacks an offline mode for mobile apps, which limits usability in areas without internet access.

Airtable vs. Smartsheet Comparison

Here’s a quick guide to compare Airtable and Smartsheet.

What is Airtable?

Airtable is a cloud-based collaboration and project management platform that combines the simplicity of a spreadsheet with the functionality of a database to help teams organize and manage data in a more flexible and visual way.

Airtable is a platform that combines the simplicity of a spreadsheet with the power of a database, allowing users to organize and manage data in a highly visual and customizable way. It enables teams to create tailored workflows for various use cases, such as project management, content planning, event organization, and product development. 

With features like Kanban boards, calendars, Gantt charts, and robust integrations, Airtable helps streamline collaboration, track progress, and centralize information in one flexible tool.

What is Smartsheet?

Smartsheet is a cloud-based work management and automation platform designed to help teams plan, track, and manage projects efficiently to provide a more dynamic alternative to traditional spreadsheets.

Smartsheet is designed to help teams plan, track, and manage projects and workflows efficiently. It offers features such as Gantt charts, grid views, and card views to visualize project timelines and dependencies, along with automation tools to streamline repetitive tasks. 

Smartsheet supports collaboration with real-time updates, attachment sharing, and customizable dashboards, making it ideal for teams working in hybrid or remote environments. Additionally, it integrates with popular tools, provides robust reporting capabilities, and offers flexible templates to accommodate various use cases, from event planning to resource allocation.

Airtable Features

Airtable is a vibrant and flexible platform that combines the familiarity of a spreadsheet with the power of a database, allowing you to organize, manage, and visualize your work in a way that’s both intuitive and engaging.

Here’s a glimpse into Airtable’s key features:

• Drag-and-Drop Interface: Building custom workflows is a breeze with Airtable’s drag-and-drop interface. Simply drag and drop elements to create forms, views, and automations that streamline your processes.
• Variety of Views: Visualize your data in a way that makes sense to you. Airtable offers a variety of views, including grid view (like a traditional spreadsheet), Kanban view for project management, calendar view for scheduling, and gallery view for showcasing images or products.
• Integration Capabilities: Connect Airtable with your favorite apps and services to create a seamless workflow. Integrate with common tools like Zapier, Slack, Google Workspace, Salesforce, and hundreds more to automate tasks, share data, and boost productivity.
• Advanced Automation and Scripting: Take your automations to the next level with Airtable’s advanced scripting capabilities. Write custom scripts to automate complex tasks, connect to external APIs, and build powerful workflows.
• Marketplace of Pre-built Templates: Jumpstart your projects with Airtable’s extensive library of pre-built templates. From project management and CRM to event planning and inventory tracking, there’s a template for almost every need.

Smartsheet Features

Smartsheet offers a familiar grid-like interface with powerful features for project planning, task management, and reporting, making it a favorite among teams who need to tackle complex projects and track progress with precision.

Smartsheet Board with Collaboration 

Here’s a look at Smartsheet’s key features:

• Gantt Charts and Critical Path Analysis: Visualize your project timelines, track dependencies, and identify critical paths with Smartsheet’s powerful Gantt chart capabilities. This helps you stay on schedule, manage resources effectively, and ensure project success.
• Workflows and Process Automation: Streamline your workflows and automate repetitive tasks with Smartsheet’s visual workflow builder. Create automated processes for approvals, notifications, and updates, freeing up your team to focus on more strategic work.
• Robust Reporting and Dashboarding: Gain valuable insights into your project’s progress and performance with Smartsheet’s reporting and dashboarding features. Create custom reports, track key metrics, and visualize data to make informed decisions and drive project success.
• Enterprise-Grade Security and Governance: Smartsheet takes security seriously. Its platform offers enterprise-grade security and governance controls, including data encryption, access controls, and compliance certifications, to protect your sensitive information.
• Strong Integration with Leading Business Apps: Connect Smartsheet with your essential business tools to create a seamless workflow. Integrate with Microsoft 365, Salesforce, Jira, and other popular applications to streamline your processes and improve collaboration.

Who Should Use Airtable?

Airtable is like a digital playground for those who love to organize, visualize, and collaborate. Its user-friendly interface and flexible features make it a great fit for a variety of teams and customers.

Airtable is particularly useful for:

• Startups and small businesses: Airtable’s affordability and ease of use make it a great option for startups and small businesses that need a lightweight and visual tool to manage their work without breaking the bank.
• Creative teams: Marketing teams, content creators, and design teams will appreciate Airtable’s built-in collaboration tools and flexibility for managing projects like content calendars, social media campaigns, and product launches.
• Non-technical users: If you’re not a tech whiz but still want a tool that you can customize and adapt to your needs, Airtable’s intuitive interface and no-code features may appeal to you.

Who Should Use Smartsheet?

Smartsheet is built for heavy-duty work management. Its robust features, advanced automation capabilities, and enterprise-grade security make it a good fit for organizations that need a reliable and scalable solution.

Smartsheet especially benefits:

• Enterprise teams: Large organizations with strict compliance and security requirements will appreciate Smartsheet’s enterprise-grade security controls and governance features.
• Project managers: If you’re juggling complex projects with multiple stakeholders, tight deadlines, and intricate dependencies, Smartsheet’s Gantt charts, resource management tools, and automation capabilities can help you stay on track.
• Organizations with complex operational workflows: Smartsheet’s powerful features and integrations make it a good fit for organizations that need to manage complex operational workflows, such as supply chain management, customer onboarding, or sales pipelines.

Pricing Comparison

Airtable Pricing

• Free tier
• Team: $20/seat/month
• Business: $45/seat/month
• Enterprise: Custom Pricing

Smartsheet Pricing

• Pro: $12/member/month (1-10 members)
• Business: $24/member/month (3+ members)
• Enterprise: Custom Pricing (10+ members)
• Advanced Work Management: Custom Pricing

Knack Pricing

Knack has 3 core pricing tiers, including a new customer offer for the first 3 months. 

• Starter: Starts at $59/month and includes a 14-day free trial. It offers access to 20,000 database records and unlimited users.
• Pro: Starts at $119/month and includes 50k database records, scheduled tasks, and custom branding.                                                                                                                   
• Corporate: Starts at $269/mo and Includes 125,000 records, app restores, and advanced SSO. 
• Enterprise: This plan includes Hipaa, Gov Cloud, and Private Server options, enhanced support, and three months of record history. Contact Sales for a quote.

Airtable Use Cases

Here are the common use cases for customers who choose Airtable:

• Airtable eliminates the need for scattered spreadsheets and messy documents by offering a centralized platform for:
• Simplify your product development process with Airtable by:
  • Creating visual roadmaps.
  • Tracking features and prioritizing tasks.
  • Gathering feedback from stakeholders in a collaborative environment.
• Manage events like conferences, product launches, or team offsites with Airtable by:
  • Organizing guest lists and venue bookings.
  • Managing budgets and logistics.
  • Using visual views and customizable fields to stay organized and on track.

Airtable eliminates the hassle of scattered spreadsheets and disorganized documents by providing a centralized platform to plan or organize various business projects. With Airtable, you can create content calendars, manage content marketing efforts, manage social media campaigns, monitor performance metrics, and so much more.

It also supports creating visual roadmaps, tracking features, prioritizing tasks, and gathering stakeholder feedback in a user-friendly, collaborative environment. Whether planning a conference, product launch, or team offsite, Airtable streamlines every detail—from guest lists and venue bookings to budgets and logistics—with its customizable fields and visual views, ensuring everything stays organized and on track.

Smartsheet Use Cases

Here are the common use cases for customers who choose Smartsheet: 

Our simple take:

• Smartsheet is a powerful tool for managing complex projects and workflows.
• Key project management features include:
  • Managing large-scale projects.
  • Tracking progress across multiple teams.
  • Allocating resources effectively.
• Gantt charts, dependencies, and reporting tools provide visibility and control to keep projects on track.
• Supports construction projects by:
  • Assisting with planning phases and scheduling tasks.
  • Managing budgets.
  • Tracking resources to ensure projects remain on schedule and within budget.
• Streamline IT operations by:
  • Tracking service requests.
  • Managing incidents.
  • Automating workflows.
  • Improving communication for efficient and effective IT service delivery.

Smartsheet is a versatile platform for managing complex projects and workflows, offering tools to handle large-scale projects, track team progress, and allocate resources effectively. Features like Gantt charts, task dependencies, and reporting provide the visibility and control needed to keep projects on track.

From planning and scheduling to budget management and resource tracking, Smartsheet helps ensure construction projects stay on schedule and within budget. For IT operations, it simplifies tracking service requests, managing incidents, automating workflows, and enhancing communication for efficient service delivery.

Airtable’s Learning Curve

Here is Airtable’s learning curve:

• Ease of Use for Beginners: Airtable’s drag-and-drop interface and spreadsheet-like functionality make it approachable for non-technical users. Basic features can be learned without formal training.
• Challenge of Advanced Features: Setting up complex workflows, integrations, or automations (e.g., using scripting, AI, or custom webhooks) can require significant trial and error, particularly for users without technical expertise.
• Resource Availability: Airtable provides various resources, including online tutorials and community-shared templates, to help users get started. However, finding guidance tailored to niche or non-standard use cases can be difficult.
• Community Support: The active user community and pre-built templates serve as helpful starting points for inspiration and guidance, especially when users feel unsure of how to begin with custom setups.
• Advanced Functionality Requires Effort: While Airtable is powerful and versatile, some users find its advanced features less intuitive and wish for more live support or streamlined guides to make full use of its potential.

Smartsheet’s Learning Curve

Here is Smartsheet’s learning curve:

• Ease of Learning Basic Features: Many users find Smartsheet relatively easy to learn for simple tasks, such as creating Gantt charts, tracking projects, and using automation workflows. Basic features can be used effectively without extensive training.
• Challenges with Advanced Features: Advanced functionalities like creating dashboards, linking sheets, or using complex templates require more effort to master, and some users struggle without additional training or guidance.
• Training Resources and Support: Smartsheet University, customer support, and account representatives are valuable for learning the platform. However, more in-depth guidance and tutorials for advanced use cases would be beneficial.
• Not Always Intuitive: Certain features, such as search functionality, dashboard creation, and integrations, are noted as less user-friendly, contributing to a steeper learning curve for new or advanced users.
• Adoption Across Teams: While some users adapt quickly, others find Smartsheet challenging, particularly those less experienced with project management tools or spreadsheet-like platforms, highlighting variability in user experiences.

Airtable Pros and Cons

Here are the pros and cons of Airtable:

Pros: 

• An interface that “pops”: Airtable’s colorful interface and diverse views (like Kanban boards and gallery layouts) make it a joy to use and help you see your work in a whole new light.
• Flexibility for days: Whether you’re managing marketing campaigns, organizing events, or tracking customer relationships, Airtable adapts to your unique workflows with ease.
• Easy to use: Airtable’s intuitive interface and drag-and-drop functionality make it a breeze to learn and use, especially for beginners.

Cons: 

• Might not be the best fit for large-scale projects: While Airtable is great for smaller teams and projects, its scalability can be limited for enterprise-level needs.
• May need to procure and connect additional tools: Airtable is strong as a backend database, but adding iPaaS tools for integrations and automations or front-end web application tools for portals.

What Customers Like:

Here’s what customers say they like about Airtable:

• Airtable is praised for its intuitive interface, allowing non-technical users to create and manage workflows.
• Customers appreciate Airtable’s ability to tailor workflows and projects to their needs, from content calendars to custom CRMs.
• Real-time updates, tagging team members, and sharing access make collaboration seamless.
• The ability to switch between grid, Kanban, calendar, and gallery views, as well as integrate with tools like Zapier, enhances usability.
• Airtable enables fast deployment and automations like reminders and task tracking, saving significant time.

What Customers Dislike:

Here’s what customers dislike about Airtable:

• Customers usually find the cost of premium features prohibitive for small teams.
• Built-in reporting tools are basic compared to competitors and often leave customers wishing for more formatting options and visualization capabilities.
• While basic features are user-friendly, advanced setups like scripting and automations can be challenging.
• Airtable’s cost structure and limitations in advanced features make it less scalable for growing organizations.
• The lack of robust offline support hampers usability and creation in areas with limited connectivity.

Smartsheet Pros and Cons

Here are the pros and cons of Smartsheet:

Pros: 

Here are the pros that we see with Smarsheet:

• Built for the big leagues: Smartsheet’s powerful features and enterprise-grade security make it a reliable choice for large organizations and complex projects.
• Reports that impress: Generate insightful reports and dashboards to track progress, analyze data, and make informed decisions.
• Automation that wows: Streamline your workflows and eliminate manual tasks with Smartsheet’s advanced automation capabilities.

Cons: 

Here are the cons that we see with Smartsheet:

• It can be a bit intimidating at first: Smartsheet’s extensive features and functionalities may require a steeper learning curve for some users.
• It is not always budget-friendly for small teams: Smartsheet’s pricing can be higher than that of some competitors, especially for smaller teams or those with basic needs.

What Customers Like:

Here’s what customers say they like about Smartsheet:

• Offers multiple project views, including Gantt charts for tracking timelines and dependencies.
• Centralizes project management with features like task tracking, attachments, and collaboration tools.
• Automation tools streamline workflows and reduce repetitive tasks.
• Customizable templates, dashboards, and scheduling tools cater to diverse needs.
• Real-time updates and mobile app enhance accessibility and productivity, especially in hybrid environments.
• Easy to learn and use without requiring extensive training.
• Reliable email notifications ensure timely updates.
• Supports efficient event planning and resource management.

What Customers Dislike:

Here’s what customers dislike about Smartsheet:

• Limited proofing and image-sharing features for client approvals.
• Premium features and templates require additional costs.
• Search functionality and dashboard creation could be more user-friendly.
• Lack of integration with other platforms leads to manual data transfers.
• Conditional formatting and linking between sheets lack flexibility.
• Some users experience challenges with live collaboration and need to refresh for updates.
• Updating control center forms across multiple projects can be time-consuming.
• Difficulty interfacing with Excel during impromptu situations.

Why Knack is a Better Choice Over Airtable and Smartsheet

Here’s why Knack is better than both Airtable and Smartsheet:

Intuitive Interface Building

Knack’s interface builder enables users to create customized, user-friendly interfaces without requiring extensive coding knowledge. Its intuitive drag-and-drop design allows for the rapid assembly of professional front-end experiences tailored to specific needs. Users can embed their applications directly into existing websites, ensuring seamless integration with their site’s design. For those seeking further customization, Knack supports the addition of custom CSS and JavaScript, offering enhanced control over the app’s appearance and functionality.

Knack’s drag-and-drop interface builder is like having a digital design studio at your fingertips. You can create personalized and interactive layouts without writing a single line of code. Choose from a variety of design elements, like charts, graphs, and maps, to create a user experience that’s both beautiful and functional.

Key features include:

• Drag-and-Drop Interface Design: Quickly assemble personalized front-end experiences using prebuilt components, achieving professional results in minutes.
• Direct Website Embedding: Integrate your Knack app seamlessly into your website or blog, with the app adopting the look and feel of your site’s design.
• Built-In Automations and Integrations: Over 400 native integrations through Knack Flows.
• Custom CSS and JavaScript Support: Enhance your app’s design and functionality by incorporating custom code, allowing for advanced customization to reflect your brand identity.
• Responsive Design Elements: Utilize design elements such as charts, graphs, pivot tables, images, icons, videos, and maps to create interactive layouts that engage your audience effectively.

These features empower users to build interfaces that are both functional and aesthetically aligned with their brand, enhancing user engagement and satisfaction.

Native Built-In Integrations and Automations Tooling

Knack Flows is a new capability built directly within the Knack Platform that offers over 400 native integrations through Knack Flows. Connect directly with tools like Stripe, PayPal, and CRMs, or automate processes across systems.

Advanced Logic and Validation

Knack supports advanced business logic capabilities,, including validation rules, conditional rules, and record actions. These provide unmatched customization and automation for businesses needing precise, custom workflows. For example, Knack’s record actions automate backend processes, triggering updates or creating new records when forms are submitted or fields are edited. This helps streamline operations and reduce manual workload.

Payments Integration

Knack includes native payment processing with Stripe and PayPal. This makes it easy to collect payments directly within your application.

Advanced AI Features and Automations

Knack’s AI App Builder streamlines the creation of custom applications by automating key development tasks, enabling users to build apps swiftly without coding.

Key features include:

• Automated Table Creation: Automatically sets up database tables based on user requirements, eliminating manual configuration.
• Accelerated Field Creation: Generates fields within tables tailored to specific data needs, expediting the initial app setup.
• Simplified Data Relationships: Establishes connections between data tables, such as parent/child or many-to-many relationships, simplifying complex data structures.
• Sample Data Generation: Provides auto-generated sample data, offering a solid foundation for app development and testing.
• Instant Page Construction: Creates dynamic, responsive pages with forms for data entry and management, streamlining user interface development.
• Grid Generation: Generates grids within pages to visualize related data, enhancing data presentation and navigation.

These AI-driven capabilities allow users to focus on customizing and expanding their applications to meet specific needs, significantly reducing development time and effort.

Looking for a simpler way to set up workflow automation? With a simplified user interface, ready-to-use templates, and visual workflow elements, you can boost your productivity without needing to write a single line of code. 

Extensive Template Library for No-Code Creators

Don’t want to start from scratch? Knack’s got you covered. They offer a diverse range of free, customizable templates for various business needs. Need to manage inventory, track projects, or build a customer portal? These templates provide a fantastic starting point, allowing you to quickly create a functional application and then customize it to fit your specific requirements.

Knack understands that different industries have unique needs. That’s why they offer templates tailored to specific sectors, including construction, healthcare, and non-profit organizations. This means you can hit the ground running with a pre-built solution that already incorporates best practices and industry-specific features.

Comprehensive Data Management and Scalability

Knack isn’t just about simple databases; it’s about building powerful online databases that can handle complex data structures, workflows, and reporting. Compared to Airtable and Smartsheet, Knack offers more advanced features, allowing you to create truly robust and scalable data management solutions.

Knack grows with your business. With flexible pricing and unlimited user access starting at $49/month for annual plans, you can scale your applications without breaking the bank. No need to worry about per-user costs or hitting usage limits as your team and data grow.

Learn more about our data management features.

Knack Connections

Knack excels in managing complex data relationships by allowing you to connect records across multiple tables. For example:

• Link many contacts to a single company.
• Associate one order with multiple products.
• Connect multiple managers to multiple projects.

Enhanced User Access and Security Controls

Knack prioritizes the security of your data through a comprehensive suite of features designed to protect and manage access effectively. Data is safeguarded during transmission with robust encryption, ensuring that information remains confidential as it moves between servers and your web browser. Utilizing Amazon Web Services (AWS) infrastructure, Knack inherits industry-leading security practices, providing a reliable and secure environment for your applications.

To maintain data integrity, Knack implements multiple backups, storing copies of every change across various locations to prevent data loss. Access control is managed through encrypted password protection, user role assignments, and permissions, allowing you to define and restrict access based on user roles. Additional security measures include IP address restrictions, Single Sign-On (SSO) integration, and compliance with regulations such as GDPR and HIPAA, ensuring that your applications meet stringent security standards.

Learn more about our security features.

What Our Customer Reviews Rave About

Here’s what our customers rave about:

• Extremely User-Friendly No-Code Platform: Knack empowers non-technical users to build custom applications easily, making them accessible to businesses of all sizes. Robert on G2 said, “I’m not a programmer, but I find Knack pretty straightforward to use.”
• Highly Customizable Solutions: Knack offers flexibility for building tailored databases and user interfaces to meet diverse business needs. Many users highlight its ability to integrate seamlessly with other systems, like Squarespace or custom portals.
• Efficient Workflow Automation: With tools like API integrations and platforms like Make, Knack simplifies complex workflows and automates processes, saving businesses time and effort.
• Scalable and Cost-Effective: Knack supports large user bases without charging per user, making it an affordable solution for organizations managing infrequent users or large teams.
• Strong Community and Customer Support: Knack is backed by an active network of power users and a responsive support team. Stephen, a Knack customer, left a review on G2 and said, “Knack’s team is friendly and responsive, involving customers in their decision-making.”

Unlock Your Business Potential with Knack

Now that we’ve compared Airtable and Smartsheet and seen the unique advantages that Knack brings to the table – it’s time to take action and discover how Knack can help you unlock your business potential.

Ready to get started with Knack?

• Explore our template library: Jumpstart your projects with pre-built templates for various business needs, from CRM and project management to inventory tracking and event planning.
• Learn from our knowledge base: Learn the ropes with our comprehensive documentation, tutorials, and webinars. Our support team is also here to help you every step of the way.
• Start your free trial today: Experience the power and flexibility of Knack firsthand. Build your own custom applications, explore our features, and see how Knack can transform your business.

Frequently Asked Questions (FAQs)

Common questions and answers about Airtable vs. Smartsheet:

Can Airtable or Smartsheet replace traditional project management software?

The best choice depends on your specific requirements. Airtable is well-suited for smaller teams seeking a flexible, visually-oriented solution for tracking projects, while Smartsheet is better aligned with the needs of larger teams or enterprises that require advanced capabilities such as Gantt charts and portfolio management. However, neither platform offers the specialized resource allocation and time-tracking functionalities available in tools like Microsoft Project or Wrike. 

If these features are essential, consider integrating Airtable or Smartsheet with your existing project management tools rather than replacing them. 

For a more comprehensive solution, Knack combines Airtable’s visual flexibility with Smartsheet’s robust feature set, delivering the best of both worlds in a single platform.

Do both Airtable and Smartsheet support mobile apps for on-the-go access?

Yes, both Airtable and Smartsheet provide mobile apps for iOS and Android, enabling you to manage your work from anywhere. Airtable’s mobile app is highly user-friendly and excels at visual task management, while Smartsheet’s app supports advanced functionalities such as dashboards and Gantt charts. Both platforms allow for real-time updates, team collaboration, and notifications, ensuring seamless connectivity on the go. 

Additionally, Knack’s responsive design ensures that your applications are visually appealing and fully functional across all devices, including desktops, laptops, tablets, and smartphones.

What level of customer support can users expect?

Both Airtable and Smartsheet offer robust self-help resources, including comprehensive knowledge bases, community forums, and webinars. Their direct support options, however, vary by platform. 

Airtable provides email support for all users, with priority support available to those on higher-tier plans. 

Smartsheet also offers email support to all users, with Business and Enterprise plans including 24/7 phone support and access to a dedicated account manager. 

Knack stands out by delivering exceptional customer support to all users, regardless of their plan. Our dedicated support team is readily available to address your questions, provide expert guidance, and help you maximize the value of our platform.