How Knack Flows Works
Knack’s no-code Twilio API integration simplifies connecting your communication workflows with your data management, helping you avoid manual tasks or complex routing setups. You can use your Twilio account to automate SMS messages, calls, and notifications based on customer data from your Knack apps.
Choose a Trigger from Twilio
Begin by selecting an event in Twilio that will initiate your workflow. For example, you might choose a “New File” in Twilio as the trigger.
Set Up an Action in Knack
Next, determine what happens in Knack once the trigger from Twilio is activated. For instance, you could set up an action to “Create a New Record” in Knack when the trigger occurs.
Connect and Automate
That’s it! Your Twilio and Knack apps are now connected. With Knack Flows, automating your data processes becomes simple, eliminating the need for manual data handling and keeping your information up-to-date.
Connect Your Workflow Now
Effortlessly integrate Knack and Twilio with pre-built templates
Maximize your Capabilities with Knack and Twilio
Order Notifications
Integrating Knack with Twilio allows you to automate SMS or voice notifications for new purchase orders. Vendors can receive instant updates about order statuses, payments, or any changes, ensuring smooth and timely communication without manual intervention.
Lead Engagement
With Knack’s Twilio integration, you can enhance your lead management process by sending automated SMS follow-ups or initiating calls at critical stages of the sales funnel. Keep your team and potential customers informed in real time, improving conversion rates and response times.
Expense Reporting
By integrating Twilio with Knack, you can set up SMS alerts to notify employees when expense reports are submitted, approved, or rejected. This real-time communication helps streamline expense tracking and ensures that employees and managers are always up to date on expense statuses.
Communication
Knack’s integration with Twilio enables you to automate notifications based on critical data updates. Whether you’re adding new records, updating customer information, or making key changes, Twilio can instantly alert team members or customers, ensuring efficient communication and smooth operations.
Ecommerce
For eCommerce businesses, integrating Twilio with Knack means automating real-time order updates via SMS. Customers can receive notifications when their order is confirmed, shipped, or delivered, creating a seamless experience that keeps them informed every step of the way.
About Twilio
Twilio powers SMS, voice, and video services. Integrate with Knack to automate customer communication, enhance relationships, and improve deliverability.
Other tools: Slack, SendGrid, Zendesk