Read Customer Stories
Digitization boosts DeRock Electric’s operations, efficiency, and profitability.
Built a a HIPAA-Compliant Start-Up and saved $250k+ saved/year.
Try Interactive Demo
In the construction industry, finding the right software solution can…
Building a web portal can transform the way you manage…
Creating a web app without any coding experience is now…
Template Marketplace

How Knack Flows Works

Knack’s no-code Twilio API integration simplifies connecting your communication workflows with your data management, helping you avoid manual tasks or complex routing setups. You can use your Twilio account to automate SMS messages, calls, and notifications based on customer data from your Knack apps.

Knack Flows Step 1

Choose a Trigger from Twilio

Begin by selecting an event in Twilio that will initiate your workflow. For example, you might choose a “New File” in Twilio as the trigger.

Knack Flows Step 2

Set Up an Action in Knack

Next, determine what happens in Knack once the trigger from Twilio is activated. For instance, you could set up an action to “Create a New Record” in Knack when the trigger occurs.

Knack Flows Step 3

Connect and Automate

That’s it! Your Twilio and Knack apps are now connected. With Knack Flows, automating your data processes becomes simple, eliminating the need for manual data handling and keeping your information up-to-date.

Connect Your Workflow Now

Effortlessly integrate Knack and Twilio with pre-built templates

Trigger Phone Calls via Twilio for New Records in Knack
Store New Twilio SMS Messages in Knack
Send Twilio SMS Messages for New Records in Knack
Trigger SMS Messages via Twilio for Updated Records in Knack
Log Twilio Calls in Your Knack Database
Update Knack Records with New Twilio Transcriptions

Maximize your Capabilities with Knack and Twilio

Knack: No-Code Application Development Platform
Order Notifications

Integrating Knack with Twilio allows you to automate SMS or voice notifications for new purchase orders. Vendors can receive instant updates about order statuses, payments, or any changes, ensuring smooth and timely communication without manual intervention.

Knack: No-Code Application Development Platform
Lead Engagement

With Knack’s Twilio integration, you can enhance your lead management process by sending automated SMS follow-ups or initiating calls at critical stages of the sales funnel. Keep your team and potential customers informed in real time, improving conversion rates and response times.

Knack: No-Code Application Development Platform
Expense Reporting

By integrating Twilio with Knack, you can set up SMS alerts to notify employees when expense reports are submitted, approved, or rejected. This real-time communication helps streamline expense tracking and ensures that employees and managers are always up to date on expense statuses.

 

Knack: No-Code Application Development Platform
Communication

Knack’s integration with Twilio enables you to automate notifications based on critical data updates. Whether you’re adding new records, updating customer information, or making key changes, Twilio can instantly alert team members or customers, ensuring efficient communication and smooth operations.

Knack: No-Code Application Development Platform
Ecommerce

For eCommerce businesses, integrating Twilio with Knack means automating real-time order updates via SMS. Customers can receive notifications when their order is confirmed, shipped, or delivered, creating a seamless experience that keeps them informed every step of the way.

About Twilio

Twilio powers SMS, voice, and video services. Integrate with Knack to automate customer communication, enhance relationships, and improve deliverability.

Other tools: Slack, SendGrid, Zendesk

Knack Twilio Integration
Knack Twilio Integration

Find Inspiration on the Knack Blog

9 Ways to Use No Code for Marketing Automation
9 Ways to Use No Code for Marketing Automation
Are you ready to level up your marketing game without…
Read More
10 No-Code Apps for Sales & Marketing Teams
10 No-Code Apps for Sales & Marketing Teams
In the fast-paced world of sales and marketing, agility and…
Read More
12 Ways to Improve Customer Experience via CRM
12 Ways to Improve Customer Experience via CRM
In the ever-evolving landscape of modern business, the ability to…
Read More